Refund Policy

This Refund Policy outlines the conditions under which refunds, cancellations, and payment adjustments may be granted by Vantraa Corp (“Company”, “we”, “us”, “our”).

By purchasing or engaging with our services, you acknowledge and agree to the terms described in this policy.

1Eligibility for Refunds

• Refunds are evaluated on a case-by-case basis
• Only services not delivered as agreed may be eligible
• Valid proof of payment must be provided
• Requests must be submitted within the service validity period

2Non-Refundable Services

• Completed or partially delivered services
• Customized, personalized, or tailored solutions
• Consultations, strategy sessions, or audits once initiated
• Third-party fees or external service charges

3Cancellation Requests

Cancellation requests must be submitted in writing before the commencement of service delivery. Approval depends on project stage and incurred costs.

4Refund Process & Timelines

Approved refunds will be processed within 7–14 business days via the original payment method. Processing times may vary depending on the payment provider.

5Chargebacks & Payment Disputes

Customers are encouraged to contact us before initiating chargebacks. Unjustified disputes may result in service suspension or account restrictions.

6Policy Changes

Vantraa Corp reserves the right to update or modify this Refund Policy at any time.

7Contact Information